There are a lot of great volunteers involved in running NEM and providing member services. These are some things you should expect:
- The 24-48 hour rule when asking for non-emergency help!
- Leaders are members too.
- There is no staff.
- There is no staff.
- The only public hours are during open houses.
- There is no staff.
What is an emergency?
- Accidents, fire, law enforcement interaction
- Complaints from neighbors
- Safety violations
What is not an emergency?
- Broken fobs
- Broken tools
- Refund requests
